T & C’s

Body Nurture Terms and Conditions of Booking 2023

By booking classes at Body Nurture you are agreeing to our terms and conditions

Booking classes/Joining

Please visit the Booking/Prices page for details

Cancellation Policy – 48 hours

The required notice for any cancellation is 48 hours.  If you cancel booked classes online within the required notice period a class credit will be added to your account and you will receive an email confirming your cancellation and your new balance.  If you do not give the required notice no refund will be given

If you are unable to attend class simply log into the booking system and cancel

Text and email cancellations are not permitted

Body Nurture reserves the right to disallow forward booking for clients who repeatedly fail to cancel online

Online Booking System

Following an initial session at Body Nurture ALL classes/sessions must be booked and paid for via our online booking system

New Clients

New clients have 48 hours from the receipt of their online booking ‘welcome email’ to book their classes.  If there is no account activity within this time we will assume you no longer wish to attend classes and all details are removed from our systems

Cooling off Period

Body Nurture allows new clients a 7 day ‘cooling off’ period.  If you have paid for classes online and change your mind about attending sessions at Body Nurture you can have your payment refunded – less a £5 administrative charge.  Notification must be received within 7 days of your payment or no refund will be allowed.  If a refund is issued your details are permanently removed from Body Nurture’s systems

Arrival Time

Please don’t arrive earlier than 5 minutes before the start of your class/appointment

Late arrivals are not admitted under any circumstances – doors are locked at start of class

Illness/holidays/training

Every effort will be made to give you notice/cover classes, however Body Nurture reserves the right to cancel classes at short notice

Socks

If you do wear socks to class – for your safety they must be ‘non slip’

Plain black ‘gripper’ ankle socks with toes for sale in reception

Please use sanitising wipes provided for your feet if you prefer to work with bare feet

Can I bring my own mat to Pilates and yoga?

Yes

Reformer Classes and one to one sessions using large equipment

In the interests of hygiene reformer clients and one to one clients will need to purchase a pair of strap covers from Body Nurture.  This would be a one time purchase and the covers would be exclusively yours.  They are simple neoprene luggage handle covers with a Velcro closure which happen to fit our reformer straps perfectly.  Clients can choose to leave them at Body nurture in a named bag – or take them home.  The use of these strap covers would allow clients to work without socks if they wish as they will not come into contact with the straps at all – only their own personal cover.  The straps are £5 a pair.  I have black and limited amount of green, yellow, red and pink covers

Coughs/Colds/Infections

In order to minimise the spread of infection you will not be admitted to Body Nurture classes or workshops if you are showing any symptoms of a cough/cold/sore throat or similar infection.  Please do the right thing and stay at home if you have any of the above,  how ever mild the symptoms might be

If we have to politely ask you to go home you will not be offered a refund