T & C’s

Body Nurture Terms and Conditions of Booking 2022

Please note – by booking classes at Body Nurture you are agreeing to the terms and conditions as stated below

Booking classes/Joining

Please visit the Booking/Prices page for details

Cancellation Policy – 48 hours

The required notice for any cancellation is 48 hours.  If you cancel booked classes online within the required notice period a class credit will be added to your account and you will receive an email confirming your cancellation and your new balance.  If you do not give the required notice no refund will be given

If you are unable to attend class simply log into the booking system and cancel.  It is particularly important at this time to keep accurate records of attendance in case I need to contact clients regarding a positive covid case.

Text and email cancellations are not permitted.  I am unlikely to pick up your message as I will be preparing for my next class.  Please cancel online and the booking system will notify me.

Body Nurture reserves the right to disallow forward booking for clients who regularly fail to cancel online

Online Booking System

Following an initial session at Body Nurture ALL classes/sessions must be booked and paid for via our online booking system

New Clients

New clients have 48 hours from the receipt of their online booking ‘welcome email’ to book their classes.  If there is no account activity within this time we will assume you no longer wish to attend classes and all details are removed from our systems

Cooling off Period

Body Nurture allows new clients a 7 day ‘cooling off’ period.  If you have paid for classes online and change your mind about attending sessions at Body Nurture you can have your payment refunded – less a £5 administrative charge.  Notification must be received within 7 days of your payment or no refund will be allowed.  If a refund is issued your details are permanently removed from Body Nurture’s systems

Arrival Time

Please don’t arrive earlier than 5 minutes before the start of your class/appointment

Late arrivals are not admitted under any circumstances – doors are locked at start of class

Illness/holidays/training

Every effort will be made to give you notice/cover classes, however Body Nurture reserves the right to cancel classes at short notice

Sanitising Stations

Clients are required to sanitise their hands on arrival – sanitising station on reception.  Additional stations can be found in the upstairs 121 room and downstairs cloaks.

PPE

The wearing of masks is optional

Gloves

Optional

Socks

Optional

If you do wear socks to class – for your safety they need to be ‘non slip’

Plain black ‘gripper’ ankle socks with toes for sale in reception

Can I bring my own mat to Pilates and yoga?

Yes

Reformer Classes and one to one sessions using large equipment

In the interests of hygiene reformer clients and one to one clients will need to purchase a pair of strap covers from Body Nurture.  This would be a one time purchase and the covers would be exclusively yours.  They are simple neoprene luggage handle covers with a Velcro closure which happen to fit our reformer straps perfectly.  Clients can choose to leave them at Body nurture in a named bag – or take them home.  The use of these strap covers would allow clients to work without socks if they wish as they will not come into contact with the straps at all – only their own personal cover.  The straps are £5 a pair.  I have black and limited amount of green, yellow, red and pink covers.

COVID

As of Feb 22 this is no longer a legal requirement to self isolate if you have covid symptoms, have tested positive or have been in direct contact with a known case.

However…… some Body Nurture clients are more vulnerable than others – or caring for family members who are vulnerable.  For this reason I am asking clients NOT to attend if they have been in direct contact with anyone with Covid.  Please leave at least 7 clear days from the date of contact/or if you have symptoms or a positive test before returning to class.  By missing one class you could prevent the spread of covid within Body Nurture.

If I contract covid everyone will have to miss classes – Body Nurture would have to close :-(  

 Let’s all work together and protect each other as we learn to live with covid.